At AAA AUGER, we are the plumbers you can trust for a reason.  We provide 24 hr. emergency plumbing service. We are in the customer service business and plumbing is our niche. The philosophy behind our strong customer service originated with our founder Earl Poe. He noticed that customers could benefit more in the long term by not only fixing the immediate problem, but by doing something to increase longevity. For example, not only does a broken pipe need immediate repairing, it also needs flushing out of mineral deposits, grease, etc. which could help prevent other problems in the future. With that in mind, Earl was certain to offer his customers more services, and in turn, he has grown his business to what it is today – six locations in the Dallas/Fort Worth Metroplex, San Antonio, Austin, an Tulsa. Moreover, AAA AUGER’s 24 hr. emergency plumbing service is continuing to grow, and will soon be in Houston!

To build trust with customers, AAA AUGER follows this creed:

(1) Our customer deserves to be listened to.

(2) Our customer deserves our concern and empathy for his/her problem.

(3) Our customer deserves prompt, consistent and thorough communication.

(4) Our customer deserves value for his/her money.

AAA AUGER 24 hr. emergency plumbing service also believes that there should be no charge to come out for service or repair. After all, plumbing emergencies seem to always happen at the most inconvenient of times, including nights, weekends, and holidays? Not charging to come out is just another way to give our customers added value. AAA AUGER believes in delivering exceptional 24hr. emergency plumbing service, as we know from experience that is the key to developing our customer’s trust. All of our plumbers are highly trained and will do whatever it takes to get the job done right the first time.  To learn more about us from our customers’ perspective, click here .