I experienced a blocked sewer line and contacted AAA-Auger for assistance. From my first interaction with Brandi, the very pleasant and affable customer service person, to meeting Bill, who who did the actual work, I was absolutely impressed. Bill is simply remarkable. He is quite personable and he knows his craft. He is also very aware of developments in the plumbing industry and did not hesitate to share information which in the future could prevent the situation I encountered. It was a joy to be served by him. I hope I do not ever have a major plumbing situation again, but if I do, I know that I will be calling AAA-Auger and I will specifically request to have Bill. These folks have renewed my faith in the American work ethic. Thank you, Brandi and Bill.
Ian Nelson
I want to let you know what a great job Johnny Rivera and his helper, Brandon, did on my septic line. Johnny was very professional, courteous, and trustworthy. He followed up when he said he would and not only took care of the tree roots in my line, he and Brandon even came back the next evening to meet with the water company to show them video of the pipe breaks (one of which was their responsibility to fix.) Johnny and Brandon stayed until 6:30 PM to make sure I was taken care of. Thank you for your hard work and long hours. I will not hesitate to recommend AAA Auger to anyone needing a plumber!
Pflugerville, TX
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