Every now and then, I take time to search the web for “AAA AUGER”. I am utterly dumbfounded at the amount of content that is pulled from my query. The internet has become, for some time now, quite the marketing resource.
AAA AUGER Plumbing Services is proud to maintain the best ethical business practices. Today, there are countless agencies who specialize in marketing companies. Many of these companies can be hired to artificially boost ratings on sites such as Yelp, Angies List, Judy’s Book, etc. At the same time, some of these agencies offer services to create negative press for their client’s competitors.
Recently, I discovered a negative ad posted on City Search where the title stated that we ripped off the author of the post. When I read the post, I saw that the company cited in the detail was not even us, but rather another competitor. I performed further research and learned that the author had taken a post and amended the exact post, but titled it to reflect poorly on a handful of other competitors within the industry.
More disconcerting was that the author didn’t even assert the effort to change the content within the post to reflect the title.
I have found other posts that were blatant misrepresentations of any truth.
Regardless, we have adopted a policy to never artificially affect reviews. Also, there are a handful of negative reviews of which we were well deserving, unfortunately.
We truly understand that we are only as good as our worst plumber on his worst day. Providing superior service on a consistent level is an enormous challenge; one that we fully embrace. Whenever we learn that we failed to perform to our standards or have failed to satisfy our customers, we assertively attempt to rectify any issues.
We are very proud to have been recognized as one of the top three plumbing companies in Irving which supports the whole DFW market. We are lucky to employ such incredible people who identify with and embrace our core values.
Thanks to all of you who support AAA AUGER Plumbing Services. We hope that you will share your positive experiences with others; and if we are worthy of a nice review, that you take the time to post one on any of the popular review sites. If we are undeserving, we hope that you will give us an opportunity to correct any problems and let us regain your trust and confidence.